TitleCommunications Advisor
Department Name
Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we serve. It takes all kinds of people with varied skillsets and backgrounds to meet our organizational goals, but our employees share a few key traits:
  • We are passionate about public safety.
  • We are highly skilled, problem-solvers.
  • We are collaborators who are invested in the communities we work in.
  • We are more than employees; we are serving the greater good.
  • We are committed to life-long learning and development.
  • We operate with the highest integrity.
TSSA provides our employees with competitive compensation, excellent benefits, and — most importantly — a sense of purpose. Our work is vital to the success and safety of the Province, and it’s our people who make it possible.

We are currently seeking a Communications Advisor, Media Relations & New Media to round out our Communications & Stakeholder Relations teamThis is a full time, permanent role reporting to the Manager, Communications & Advocacy. 

The Communications Advisor, Media Relations & New Media will lead the execution of strong proactive and reactive media relations as well as social media to increase reach of TSSA among key audiences and ensure the brand is well represented with the public. To be successful in this role you are/have:  

  • A strategic thinker who can clearly communicate complex issues in a simplified manner to a variety of audiences
  • Comfortable partnering closely with senior executives and business leaders to build and execute strategic communications that meaningfully supports TSSA
  • Ability to deliver high-level, professional work quickly
  • Ability to lead several projects simultaneously
  • Able to organize/prioritize workload 
  • Possess strong attention to detail and deadlines
  • Exercise tact, discretion, and excellent judgement


Social Media
  • Implementing social media strategies using creative and cost-efficient approaches.
  • Drafting and posting content to all applicable social media outlets – including (but not limited to) Facebook, Twitter, Instagram,
  • Coordinating a content calendar for all online activities.
  • Coordinating with other departments to generate content and ensure consistency of messages directed at multiple audiences and platforms.
  • Tracking reach and engagement metrics and suggesting changes to improve engagement with key audiences.
  • Preparing reports for management on usage statistics.
  • Monitoring online activity to identify threats to TSSA and safety across Ontario
  • Researching and exploring new and effective tools, mediums and technologies that strengthen communications and engagement with audiences and offer value for effort.
  • Contributing to the writing and editing of various communication products ensuring accuracy, quality and efficient workflow.
  • Collaborates with the internal stakeholders and vendor partners to ensure that there is a strong social media presence that adheres to risk management requirements and brand standards

Traditional Media
  • Coordinates media relations, crisis communications and strategic communications activities.
  • Partners with/leads TSSA’s response to the media regarding issues of high-importance or significant public interest
  • Responds to media requests by determining the appropriateness of media request for information; formulates the content, and overall approach.
  • Writes, edits and otherwise develops copy for news releases, feature stories and online content. Coordinates efforts to disseminate information. Determines appropriate media and distribution techniques.


  • Degree or diploma in communications
  • 5 + years of hands on media relations
  • Working knowledge of and some proficiency in HTML, CSS, JavaScript and data analytics
  • Demonstrated experience in social media and proactive and reactive media relations
  • 1- 2 experience in communications advocacy, policy or a research capacity would be an asset 
  • Strong oral and written communication skills
  • Superior customer service skills (including seeking new and innovative ways to solve customer
  • Understanding and experience with media, customer and stakeholder communication strategies
  • Relationship management and partnership building skills with internal and external contacts
  • Strong leadership
  • Strategic Leadership
  • Analytical Thinking/Data Integrity
  • Business Innovation
  • Financial Management
  • Selecting & Developing Talent
  • Adaptability/Change Management
  • Customer Focus
  • Ethics & Compliance
  • Employee Health & Safety
  • Teamwork
  • Communication
  • Technical
345 Carlingview Drive, Toronto, Ontario (near Toronto Pearson airport, TTC accessible)

External Applicant Updated Closing Date: October 31, 2019.